Several pre-authorizations have been carried out on my credit card, should I contact my banking institution?

If you try to complete an order more than once, you may see multiple pre-authorizations on your credit card statement. Don’t worry, these will erase themselves within a short period of 48-72 hours. We approve each order according to a precise verification, only one payment will be made.

How do I know if you have received my order?

You will receive a confirmation email when you have completed your order. An order number will confirm everything. If this is not the case, please contact us via info@ironfitcanada.com

I ordered an item before a sale or promotion; can I get the reduced pricing?

Promotions do not apply to previous purchases. No price adjustment will be made.

I received my order but I no longer want the products, what should I do?

If the products are not opened, or are used less than 50%, you can return them, at your expense, to the following address:

Iron Fit Nutrition

Att: Online Returns

73A Clipper St,

Coquitlam, BC Canada, V3K 6X2

Canada

Once the products have been received and inspected, we will issue a refund for the order if the product is unopened and undamaged, and store credit if the product has been opened and used less than 50%, less the initial freight charges incurred by Iron Fit Nutrition.

Where are you based?

We are based out of beautiful British Columbia.

I consumed an Iron Fit Canada product and side effects occur, what should I do?

You can get in touch with one of our agents via info@ironfitcanada.com making sure to give full details of the situation (product consumed, flavour, production lot number (which is listed on the side of the label), expiration date), a follow-up will then be carried out as soon as possible.